Holiday Sands South 101

Filthy unit and broken balcony door at room 101 Holiday Sands South!!! These are pictures of our pillowcases & sheets with dirt and hair on the master bedroom bed and filthy floors throughout the unit. I called the emergency number to see if someone could come and at least change the sheets but had to leave a message because “it wasn't available”!! My husband and I are 71 & 65 years old and had to sleep on the couch the first night! Not acceptable!! I had to go by detergent the next morning and strip the bed, wash & dry the sheets and pillowcases and sweep & mop the floors. Also the sliding glass door in the living room would not open! We had no access to the oceanfront balcony that we paid extra for if someone was in the bedroom. My amazing vacation was ruined because I had to call and or text Palmetto Vacation Rentals every day of my vacation and explain the situation then wait for them to call me back with what they were going to do. At least fix the balcony door so we could use it since I had already cleaned everything! They would say I’m so sorry and I’ll get back to you but they never did. Palmetto & Vrbo got their money so they didn’t care.
Very disappointed with both agencies and will never use them again.











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- Anonymous from South Amherst, Posted: 04/24/2022

Had spent days searching for the perfect location online. Booked one for Roxanne Towers. Drove 2 days from out of state, arrived at Palmetto rental office on time, to be told our reserved condo had been SOLD. Palmetto could have contacted us anytime before we arrived, to tell us. They offered us 2 other locations that were not in the area we wanted. Viewed one of them, that was horrendous. Now enter Ashley on the phone, from Palmetto who found the silver lining and saved our trip. Holiday Sands South 101. Perfect location, two balconies to see the ocean, close parking and beach access. Also thanks to Renee in the Palmetto office that fielded our phone calls. Felt Palmetto needed better communication before we arrived rather than the generic automated text saying we could come to the office and check in. No heads up. thankful this was not the busy season and everything was booked up.

- Anonymous from LIVERPOOL, Posted: 05/09/2022

I stayed here 3 days in July 2021. The room has been renovated and the pictures do not do it justice. It is literally steps to the beach and view is breathtaking at sunrise and sunset. Even though I prefer North Myrtle Beach, I would stay here again.

- Rich F. from Not provided by Hotels.com, Posted: 08/02/2021